Terms of Use

These Terms and Conditions set out the rules for using our platform and explain the relationship between us and our users. They explain your obligations when you register, play, deposit or withdraw, and how we manage promotions, account security and disputes. By creating an account you agree to comply with these terms and any related rules or promotional conditions published on the site.

Account responsibilities

You are responsible for the accuracy of the information you provide and for keeping your account details secure. Only one account per person is permitted. Do not share your password or let others access your account. If you suspect unauthorised use you must notify us immediately. We may suspend, limit or close accounts where we reasonably suspect fraud, money laundering, abusive behaviour or breaches of these terms.

Eligibility requirements

Registration is available only to adults aged 18 or over and is subject to our identity verification checks. Acceptance of these Terms of Service is required to open and maintain an account. We may refuse registration or restrict access where local law or our policies prohibit participation, or where we cannot satisfactorily verify identity or source of funds.

Acceptable platform use

Use the platform lawfully and in good faith. Prohibited activity includes collusion, use of bots or automated systems, attempting to manipulate games or markets, laundering funds, or otherwise circumventing limits or controls. Abuse of promotions, bonus terms or our systems may lead to forfeiture of winnings and account action. You must not provide false information or attempt to operate multiple accounts.

General bonus and promotion rules

Promotions are subject to specific terms shown with each offer and to these general rules. Promotional funds may carry wagering requirements, game restrictions and maximum bet limits. Some offers require qualifying deposits and explicit activation. Where a promotion specifies qualifying play only with real money, bonus bets and free spins will not count. Specific offers, for example certain VIP packages, may carry defined wagering conditions; such conditions will be stated with the offer.

Deposits and withdrawals

Deposits must be made from payment methods in your name. Withdrawals are subject to verification checks and may require identity or source-of-funds documentation. We process withdrawals in line with our payment procedures and may apply limits or hold funds where checks are outstanding. A single account balance covers all sections of the platform. We may return funds or cancel transactions if checks fail or if activity breaches these terms.

Dispute resolution

If you have a query or complaint contact our support team and provide full details. We will investigate and aim to resolve disputes promptly. If we cannot resolve a complaint directly, we will explain next steps and available options. Where appropriate, disputes may be escalated to independent dispute resolution services or to the courts of the United Kingdom.

Updates to terms and conditions

We may update these terms from time to time. We will publish changes on the site and notify you by the contact methods you provide. Changes will take effect no sooner than 14 days after notification unless immediate change is required for legal or security reasons. Continued use of your account after the effective date constitutes acceptance of the revised terms.